{"title":"Customer support chatbot","question":"How much does a customer support chatbot cost?","url":"https://aibuildindex.com/cost/support-chatbot","updated":"2026-11-04","window":{"start":"2025-12-01","end":"2026-11-04"},"currency":"USD","answer":"A customer support chatbot typically costs about $2,000. Half of the 1,344 priced job posts we tracked fall between $300 and $5,300, and one in ten reaches $12,000 or more.","sample":{"pricedPosts":1344,"fixedBudgets":609,"hourlyEstimates":735,"smallSample":false},"cost":{"p25":300,"median":2000,"p75":5300,"p90":12000,"fixedMedian":300,"hourlyEstimateMedian":4800},"byDuration":{"under1":{"n":286,"median":400},"oneTo3":{"n":713,"median":2000},"threeTo6":{"n":90,"median":9000},"over6":{"n":253,"median":7200}},"bySeniority":{"entry":{"n":65,"median":4750},"intermediate":{"n":830,"median":1600},"expert":{"n":448,"median":2000}},"hourlyRate":{"p25":13,"p75":32,"medianTopRate":35},"timeline":{"under1MonthPct":27,"oneToThreeMonthsPct":50},"expertPct":32,"skills":[{"name":"Chatbot Development","pct":40},{"name":"Artificial Intelligence","pct":29},{"name":"Python","pct":27},{"name":"JavaScript","pct":19},{"name":"API","pct":17},{"name":"Machine Learning","pct":15}],"method":"https://aibuildindex.com/methodology","note":"Figures are what public job posts offered, not signed contract prices. Hourly costs are estimates.","citation":"The AI Build Index. \"Customer support chatbot: what it costs.\" Published by VIZIO AI. Updated 2026-11-04. https://aibuildindex.com/cost/support-chatbot"}